Wednesday, December 12, 2012
NStar was fined $4 million in responses to Tropical Storm Irene and the October 2011 snowstorm, but already announced it plans to appeal.
The state on Tuesday ordered a total of $24.8 million in penalties to utility companies for their response to storms in 2011. Massachusetts Energy and Environmental Affairs Secretary Rick Sullivan joined Department of Public Utilities (DPU) Chairman Ann Berwick and DPU commissioners today to announce the findings of the DPU’s investigation into responses to Tropical Storm Irene and the October 2011 snowstorm. Provided the penalties hold up, customers should see a reduction in their bill, though it is unclear how much, officials said. National Grid faces the steepest penalty, at $18.725 million; NSTAR has been ordered to pay $4.075 million; and Western Massachusetts Electric Company to pay $2 million. Recognizing that outages are …
Monday, October 29, 2012
Company Urges Caution for Downed Lines and Stresses Generator Safety.
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Monday, October 29, 2012
The following is a press release sent by NSTAR at 2:30 p.m.: As Hurricane Sandy began to impact Massachusetts late this morning, NSTAR crews and contractors began their response to outages across the region. The company is bracingfor significant damage and power outages as the storm moves across the area. In advance of the storm’s arrival, the company opened its emergency operations center this morning and staffed its regional work centers across the state. Approximately 1,200 contract personnel from as far away as Texas and the Midwest are assisting NSTAR’s 3,000 employees in their efforts. These crews are already hard at work and will remain at the ready as the storm progresses. NSTAR’s call center is fully staffed and ready to field …
Almost 17,500 NSTAR customers in Barnstable and Hyannis are without electricity as of 7:50pm Monday night. Let us know if the power is on where you live.
Update: 7:50pm: 75 percent of Barnstable and 30 percent of Hyannis NSTAR customers are without power. Update: 12:30pm: 849 NSTAR customers without power in Barnstable and 892 without power in Hyannis. 843 NStar customers are without power in Barnstable. Are you one of them? Let us know in the comments section. Check out NStar's interactive map. And, if you are without power, how are you getting along?
Tuesday, September 18, 2012
National Grid prepares for strong winds tonight.
Editor's note: The following is from a press release: As customers across New England hunker down for what is forecasted to be an extremely windy late afternoon into evening, National Grid crews and support personnel are prepping in the event strong winds cause damage to the region’s electrical network. High wind watches and warnings have been issued for later today and overnight across the region, with predictions of strong and possibly damaging winds in many areas combined with potentially heavy rain. As a result, National Grid crews and support staff have been put on alert and are prepared to respond in the event of service interruptions. “Our first priority is always the safety of the public, our customers, and our employees,” said …
Monday, September 12, 2011
Senate President Therese Murray sent letters to the presidents of NStar and National Grid, expressing her concern with the utilities' responses in the wake of Tropical Storm Irene.
Senate President Therese Murray has questions about the response of two major electric utilities in Massachusetts after Tropical Storm Irene swept through the state Aug. 28. Murray, D-Plymouth, has sent letters to the presidents of NStar and National Grid, asking them for answers about the utilities lack of response to local officials and the cost of overtime for local public safety departments that had to monitor downed wires for hours before utility crews could respond. Murray is asking both utilities to do a better job letting local officials know when and where crews plan to be and what their plans are when the next major storm hits. In the letter to NStar CEO Thomas J. May sent Sept. 6, Murray questions the utility’s inability to …
Barbara Emerson
12:56 pm on Tuesday, October 30, 2012
I live in Marstons Mills, lost power monday 2 pm. It has not been restored as of 12:52 pm Tuesday. A tree fell across my drive way but a good friend redcuef me. The worst of it is that my freezer food is melting & I had to go to work because they have power. I am happy for all who got their power back. more ›